Conditions of Sale


Thank you for choosing Vita-Store!


BMS Vital is a company according Dutch law and runs under an Internetshop with foodsupplements. Your purchase is governed by these Conditions of Sale, our Privacy Policy, our Website Terms of Use (together the “Agreement”), and the Product Information pages for the Products that you purchase.

Additional information about Products is available at (the “Vita-Store Website”).


Seller Information

BMS Vital


Delistraat 36 F

1094 CX Amsterdam

The Netherlands


Company Registration Number:        66792487  (Dutch Chamber of Commerce)

VAT Number:                                               NL322687998B01

Customer service:                    


Order and price

Orders for food supplements can be placed at . There is no minimum order value. All indicated prices are inclusive VAT (BTW). Orders are only processed upon receipt of payment.

§3 Delivery

We ship our packages with a courier service of our choice. Shipping takes place on working days and normally the packages are delivered within 2-10 days in Europe. When a product is not on stock, but we expect it to come in shortly, we will reserve it for you and ship your package as soon as the goods have all arrived. We do not have a minimum order amount.

Shippings costs for:

Netherlands, Hungary

- For an order amount under € 80,- we charge € 3.10,- shipping costs
- For an order amount above € 80,- we don't charge shipping costs

Belgium, Luxembourg, Poland, Bulgaria, Austria, Czech Republic, Germany, Romania, Slovakia, Croatia, Slovenia, - we charge € 12,- shipping costs

France, Italy, United Kingdom, Denmark, Ireland - we charge € 21,- shipping costs

Finland, Spain, Greece, Portugal, Sweden, Estonia, Latvia, Lithuana, Malta - we charge € 25,- shipping costs

We don't charge extra shipping costs for shipment of backorders.


All payments are in advance. After receiving the payment the order will be processed. The available payment options are mentioned on the website.

Complaints/Sales return

Complaints (sales return) should be notified at the latest within 14 days after receipt of your order. You are obliged to contact us before returning anything. Wrong deliveries or faulty goods will be exchanged if this is impossibility we will refund you after receipt of the goods. Additional claims to us do not exist. Only products returned within 14 days from the date of receipt of the order will be refunded, provided the product has not been opened and the protection wrap is in place. The cost of shipping is not included in refund. Probiotics or any items requiring refrigeration may not be returned at any time. We will not accept returns or refunds for heat sensitive products that arrives warm.


We are only liable for indemnity in case of intent or gross neglingence.


For all agreements and legal relationships of the contracting parties applies exclusively Dutch law. 

Online dispute resolution

Information contained on this website is current at the time of publication and every effort has been made to assure its accuracy. However, BMS Vital cannot be held responsible for inaccuracies which may occur. If you wish to verify the most up-to-date information or have questions regarding materials on this website contact BMS Vital

Questions about the Terms of Service should be sent to us at


These Conditions of Sale are drafted in the English language. Translations are for your convenience only. In the event of any inconsistency, the English-language version shall prevail.